Mercure Monte Igueldo

The property itself was amazing. The hotel and all its facilities were great. Very clean and my room was lovely.

We recently stayed at Mercure Monte Igueldo in San Sebastián with our daughter, booking two rooms for a memorable family trip, and overall, we had a wonderful experience. The hotel’s location atop Monte Igueldo is nothing short of breathtaking, offering panoramic views of La Concha Bay and the city below. The setting alone makes this hotel a gem, with its historic charm exuding elegance, particularly in the stunningly sophisticated lobby area, which feels like a step back in time. Our rooms were spacious, comfortable, and well-suited for our family, with large beds and ample space to relax. While the hotel’s exterior and some areas show signs of age, the old-world charm more than compensates, and the rooms were reasonably priced for such a prime location. The staff were consistently professional, friendly, and attentive, making us feel welcome from check-in to check-out. The pool area was a lovely spot to unwind, with stunning views enhancing the experience, though we found the poolside bar surprisingly pricey—a bowl of nachos cost €18, which felt steep. Despite this, the overall experience at Mercure Monte Igueldo was delightful, blending charm, comfort, and an unbeatable location. We’d happily recommend it to families and travelers seeking a unique stay in San Sebastián, just be prepared for minor service quirks at the restaurant.

The location and view. Trust me when I say the photos don’t do this place justice. We also had a nice seaview room that enables us to still loon back towards Sans Sebastian and it’s truly breathtaking. Car parking which is free and lots of it, the friendly staff and comfortable room.

A beautiful location with a wonderful pool area. The rooms were slightly dated but very clean and comfortable. Balcony views were incredible. Staff were helpful in booking us a taxi to the bus station on our departure day.

Excellent hotel. Staff outstanding due to us not knowing the roads were closed on our checkout due to the Marathon in San Sebastian and therefore could not get to the metro station. I didn't get the ladies' names, who went beyond and above to get us a taxi so that we could get to Hendaye. Since our last visit, the hotel and rooms have all been refurbished to an excellent standard. Very clean. The in-house restaurant is well worth trying. The breakfast is good, but the cooked selection food was cold. This would be our only criticism. We did ask for it to be reheated, but unfortunately, it really wasn't any different.